Web Development FAQs

What is a Website?
A Website is a collection of pages linked together that people can navigate through to learn more about your company, buy products or submit an enquiry. Every website has a unique web address (e.g. www.dreamworksmedia.co.uk) which people use to access your website.

With your Website, you can:

• Attract customers and business opportunities
• Use your Website to increase your sales and marketing efforts
• Communicate information about your products and services
• Sell your products
• Recieve enquiries and feedback through online forms

A Website increases your sales and marketing efforts by establishing a cost-effective presence on the Web. You can utilize the site's powerful communication tools to dramatically increase the quality of your customer service and the visibility of your business.

How does the Website design work?
We will have an initial consultation with yourself to discuss what you want your website to do, the kind of business you hope to get through it and the market it will be targetted at. Once we have a list of your goals we will then create a design for the site, this will consist of two graphical proofs. Once we have agreed on the design of the site we will then create the HTML pages and deploy them on the internet for you to view. Any last changes will then be made to the site and it will be deployed on our servers for everyone to access.

How much does a Website cost?
Every website is different and therefore we can only quote a website to your requirements. This does allow us the flexibility to work to any budget though. Many startup companies choose to go for a simple brochure site to give their customers information about their products and services and as the company grows the website will grow as we add more pages and functionality to it. If you want the site to grow we can discuss this at the initial design consultations and work out phases for the site, this ensures it is designed with expansion in mind, right from the start. You can also use our online form to request a quote.

How will visitors find my Website on the Internet?
When we create your website we ensure the that it is optimised for search engines to find the pages in your site. This alone will make sure you are registered on the search engines but you may not be on the first page for search terms that your customers may use. We offer a range of Search Engine Optimistaion packages to increase your chances of being on the first page when people search for your company.
Another way of making sure people find your site is to tell them about it! Make sure your website address is on all marketing material, letterheads, business cards and that you mention it in phonecalls when customers are asking about what you do.

How do I get customer support for my Website?
If you need customer support, you can call us on 01698 45 7000 or Email us anytime with any problems or enquiries you might have.

Modifying Your Websites

How do I edit my Website?
If you wish to update your website by yourself then we have a variety of Search Engine Optimisation solutions that will allow you to do things like updating news, a product catalogue or basically any page on your site. These solutions are easy to use and no knowledge of web design or programming is needed.

Where will my Website reside?
Your Website will reside on a server in our data centre. For details on the security and features of the data centre please refer to our technical details.

Compatibility Questions

What does a person need to visit my Website?
Anyone with a Web browser can visit your site. We build our sites to be accessible to all the latest browsers and to degrade on older browsers or browsers with images and javascript support turned off so anyone who finds your website will be able to see it.

Can I control access to certain areas of my Website?
Yes. You can password protect folders so that only certain visitors with a login and password can access those areas of the site.